The most important points about the reopening as a download Best practices and inspiration How companies react in times of Corona It would be an understatement to describe the effects of the coronavirus pandemic in recent weeks as a challenge for national companies and SMEs in the hospitality retail and tourism sectors. However there is also reason for optimism the first promising reaction strategies and best practices for dealing with the crisis are emerging. More and more companies are creatively adapting their communication to the new situation they are adapting the way they work with other companies and their own employees in order to offer their customers new services and stay in business. Here we present some impressive examples of how companies are reacting to the new situation.
Grocery retailers opening hours and services always up whatsapp mobile number list to date If your customers otherwise always buy in your local shop they will most likely remain loyal to you when you switch to online trading especially in times of crisis. Stay on the ball now by quickly responding to customer inquiries on multiple platforms and providing real time information on opening hours delivery service product and service availability and any other changes related to the crisis. We are currently observing that many food retailers are interacting more with their customers and are adjusting opening hours to accommodate the elderly and medical staff in particular.
These food retailers stand out particularly positively in terms of opening hours communication and information Lidl Ireland offers special opening times for the elderly in Lidl stores. In the UK Tesco is opening its doors for an hour before opening hours to healthcare workers only and is also offering special opening hours for the elderly and vulnerable. Marks and Spencer offers special hours for elderly and vulnerable customers medical staff and emergency services workers. Sainsbury s uses Twitter to provide useful information to its audience and has also set up special times to give priority to elderly and vulnerable customers. Company working for the common good It goes without saying Now is not the right time to step up marketing efforts or exploit the pandemic for aggressive advertising or customer targeting.